Archived Issue: July 2004
What Do Onions and Marketing Peels Have In Common?
In this edition of E-Angle, we answer the burning
question: "What the heck is a Marketing Peel,
and what does it have to do with onions???"
One of the biggest challenges companies and business
owners face today is determining their return
on marketing investment (ROMI). It can be very
difficult to figure out which of your marketing
efforts are actually paying off, and which ones
are . . . well, less successful than you would
like.
Consider the benefits of a Marketing Peel. Just like an
onion, a Marketing Peel allows you to strip away
the many layers and costs of your marketing plan
to determine exactly what is working for
you. However, unlike an onion, Marketing Peels
should not make you cry – they help you see more
clearly! The Marketing Peel also takes away the
frustration of many companies, who often feel
that their marketing efforts are having no effect
on the bottom line. The Marketing Peel puts to
rest, once and for all, the eternal question of
"Am I making any money from my marketing plan?"
Here
are some simple steps to start your own Marketing
Peel.
- Begin by analyzing
the various services your company provides.
By looking at your company financials, you will
be able to determine what services are the most
lucrative for your company.
- Look at your
marketing plan and analyze your spending based
on your services. In general, you should be
spending the majority of your dollars on marketing
the service areas that provide the most revenue.
This is probably a “duh” assumption, but in
many cases, business owners find they are not
targeting their marketing dollars to the specific
services that help them earn the most money.
For example, a marketing plan that allocates
a majority of the dollars to sponsorships or
advertising of a general nature will probably
not have a good return on investment. Marketing
plans that specifically target a service area,
and support efforts in that area, will have
a much better ratio of success.
- Look at your
company's annual revenue, and determine what
percentage of the revenue goes into your marketing
budget. Marketing budgets average between 2.5-6%,
depending on the industry. If you are
spending less than this, consider expanding
your marketing budget. If your marketing budget
is unrealistic, your marketing plan will fail.
- Examine and
interview your most successful salespeople or
rainmakers and analyze their activities. If
they have had good results from a particular
form of marketing, whether it is networking,
e-mail marketing, direct mail, or through community
involvement, consider encouraging other salespeople
to do similar things.
- Throughout the
year, TRACK your marketing plan. Make sure if
you send a direct mail piece that you have a
way of noting your response rates. If you practice
e-mail marketing, keep an eye on how many new
subscribers you have per year, and how many
of them convert to clients.
- Most importantly,
perform your Marketing Peel annually. This allows
you to use year one as a benchmark, and you
will gain a much better sense of what is working
in your marketing plan as the years progress.
At
the end of your marketing audit process, your
company should have a clear picture of where you
stand with your marketing dollars. For more information
on the steps to determining your ROMI, feel free
to contact us.